Help

Not at all! Our kits are super easy-to-use. Roomix is right for you if you’re completely new to DIY, you're trying a new type of project or you just like the convenience of having everything delivered to your door.

The wood is not pre-primed however there is a pot of wood primer and a brush in the installation tools and materials so you can easily do this when installing the wall panels.
Currently one kit = one wall. If you have multiple walls then you will need one kit per wall. Make sure you get the right sized kit for the wall you are panelling.
There is some trimming needed to fit your space but everything you need to do this is in the installation tools and our How To Guide gives some simple steps with illustrations if you need it - we have tried to make it as easy as possible.

All our kits come with fully tracked delivery in 3-5 working days. When your order is dispatched you will receive an email from our courier service to manage and track the delivery.

We currently ship to the UK only, including Northern Ireland. This does not include the Channel Islands.

    If you have a problem with a product or kit please contact our customer service’s team on live chat, Whatsapp or email hello@roomixdiy.com. We will arrange a return label for you so you can return any unused products.

    Our panel sizes have been carefully chosen with help from customers and our community. MDF panels come in 6mm thickness as standard. Some of the kits will have a small number of MDF panels at 3mm to add as a trim and to cover any gaps.

    We don’t sell individual items, instead bundling our items into project kits. But, if something breaks, or you run out or something part way through a project,  get in touch and we might be able to replace it for you.

    We don’t recommend that children use our kits. They contain things which could be dangerous for kids, like saws, hammers, glue and nails.

    If you get stuck using our video and illustrated guides we’re on hand to help. Use the live chat function on the site, or Whatsapp us.

    Our kits come with everything you need to complete your project. That means just the right amount of materials, plus tools and an illustrated guide to take you through your project step-by-step. To see what exactly you will receive check out the ‘what’s in the kit’ section on the relevant product page.


    If you’ve used our visualiser tool, you will also receive a PDF of your personalised layout plan with the exact measurements needed for your project.